Heathrow Terminal 2 set to Open 4th June – What this means for KrisFlyer Members

Heathrow Terminal 2 is set to open on the 4th June this year and I just wanted to have a look at what this means fro KrisFlyer members.

01- Slipstream

Heathrow Terminal 2 will officially be known as the ‘The Queens Terminal’ and will start operating on June the 4th United Airlines with flight UA958 from Chicago landing in the morning.  HRH the Queen will then officially open the terminal on the 23rd June.

What Heathrow Terminal 2 Means for Singapore Airlines KrisFlyer Members

For the first time all of the Star Alliance operators into Heathrow will be in the same terminal building (all 23 of them) so if you are travelling with Singapore Airlines to an onward destination then this is great news for you – no more trying to changing of Terminals at Heathrow which is never easy!

There is a handy video that you can look at for some of the details:

In addition Heathrow has learnt the lessons from the opening of Terminal 5 and is this time doing a soft launch with airlines progressively starting operations.  As mentioned Untied Airlines will start on June 4th with each member progressively joining throughout the year, with Singapore Airlines joining on the 14th September.

You can find all of the dates of the moves here.

New Lounges for Star Alliance Members

The new terminal will come with a new set of lounges, and as reported by Business Traveller it looks as though there will be three new Star Alliance lounges. One will specifically be for United, one for Air Canada and another a general for the remainder of Star Alliance members. United are apparently getting their own due to the number of flights per day and I assume that will be the same reason for Air Canada. The advantage of having a combined lounge for the remainder of Star Alliance members should hopefully be that the quality will be better than that of a usual out-station lounge. I visited the Skyteam lounge in Heathrow Terminal 4 back in January and was pleasantly surprised how the combination of a lounge worked.

If you are a KrisFlyer Gold Elite (or above) then you’ll get to visit any of the three lounges of course and United have now released some information on what their lounge will look like. United will be the first Star Alliance member to operate from Terminal 2.

United Lounge – Press Release

Lounges Location

Together, the two lounges occupy 22,000 square feet (2,043 square meters) of space and are located near the airline’s gates in Terminal 2’s satellite concourse. Both facilities feature floor-to-ceiling windows with views of the airfield, luxurious décor and vintage aviation-themed artwork. Both will offer complimentary food, beverages (including alcoholic beverages) and Wi-Fi. Seating areas and furnishings are conducive to either relaxing or getting work done, with abundant power outlets.

United loungeUnited Global First Lounge

The United Global First Lounge, for customers travelling in United Global First (first class), is an oasis of privacy and personalized service. The centerpiece of the lounge’s dramatic design is an oversized Big Ben-style clock in the tea lounge section. Other features include a buffet area, a wine room, private phone booths and a quiet zone with couches and privacy drapes. Customers using the lounge will have the option of pre-flight dining from an à-la-carte menu.

Customers holding boarding passes for same-day travel in first class on flights operated by other Star Alliance carriers departing from Heathrow will be able to visit the United Global First Lounge.

United Club

The United Club, for United Club members and customers travelling in United Business First (business class), is the first facility outside the U.S. to feature the new United Club design concept. Its open layout has a variety of seating for over 280 guests. Amenities include a 25-seat full service bar, two buffet areas, a TV lounge and seven private phone booths.

Adjacent to the United Club are eight spacious shower suites for the use of customers using either the Global First Lounge or the United Club, offering complimentary toiletries and valet service with garment pressing and steaming.

Star Alliance Gold members and business-class customers holding boarding passes for same-day travel on flights operated by other Star Alliance carriers departing from Heathrow will be able to visit the United Club.

There will also be an arrivals lounge in the Arrivals Hall which appears to be a generic Star Alliance facility.


One of my pet hates of flying Singapore Airlines into Heathrow has been the fact that they are located in Terminal 3 which to me has always been a crampt and uncomfortable Terminal.  The lounge is isn’t the best either so I’m looking forward to the new ones that will be on offer, as well as better a better travel experience when connecting onto other Star Alliance flights in Heathrow.

If you want to know more about the new Terminal then I suggest you take a look at the Heathrow site here.